We use cookies to improve your experience and measure traffic. Cookie policy

    Scalor
    CONVINCE US →
    Legal

    Privacy Policy

    Last updated: June 4, 2026

    This Privacy Policy describes how Scalor collects, uses, and protects the personal data of visitors and clients of the scalor.me website and associated services. We comply with the General Data Protection Regulation (GDPR — EU Regulation 2016/679) and Law no. 58/2019.

    1. Data Controller

    Scalor is the entity responsible for processing personal data collected through this website.

    For any questions regarding data protection, you may contact us at privacidade@scalor.me.

    2. Data We Collect

    Contact data you voluntarily provide to us: name, email, company, position, and messages sent via forms, chat, or the AI diagnostic tool.

    Technical data collected automatically: IP address, browser type, operating system, pages visited, date and time of access, and traffic source.

    Usage data: responses to the AI maturity diagnostic and platform interactions.

    3. Purposes and Legal Basis

    Responding to contact requests and commercial proposals — execution of pre-contractual measures (Article 6(1)(b) GDPR).

    Sending marketing communications and newsletters — consent (Article 6(1)(a) GDPR), which you may withdraw at any time.

    Statistical analysis of traffic and website improvement — legitimate interest (Article 6(1)(f) GDPR).

    Compliance with legal, accounting, and tax obligations — Article 6(1)(c) GDPR.

    4. Data Sharing with Third Parties

    We do not sell or rent personal data. We may share data with sub-processors who provide essential services for our operation: hosting (Lovable Cloud / Supabase), email sending, analytics, and AI providers.

    All sub-processors are contractually bound and comply with the GDPR. Where transfers outside the European Economic Area occur, standard contractual clauses approved by the European Commission are used.

    5. Retention Periods

    Lead data and commercial contacts: up to 3 years after the last contact.

    Active client data: during the contractual relationship and the applicable legal period (up to 10 years for tax purposes).

    Marketing data: until consent is withdrawn.

    Technical logs: up to 12 months.

    6. Your Rights

    You have the right to access, rectify, erase, restrict processing, object to processing, and data portability of your personal data.

    You also have the right to withdraw consent at any time and to lodge a complaint with the National Data Protection Commission (CNPD — www.cnpd.pt).

    To exercise any of these rights, please send an email to privacidade@scalor.me.

    7. Security

    We adopt appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or alteration: encryption in transit (TLS), access controls, audit logs, and periodic security reviews.

    8. Changes to this Policy

    We may update this policy as necessary. The current version is always the one published on this page, with the last update date indicated at the top.