operations / processes
Process Mapping and Redesign..
We map what exists, cut what's superfluous, automate what can be automated.
the problem
Processes grow by accumulation. Each exception becomes a rule. Each new person adds a step. In 3 years, onboarding has 47 steps and nobody knows why.
What we do
- Rigorous AS-IS mapping
- AI analysis of friction points
- TO-BE redesign focused on flow
- Automation of obvious steps
- Actionable documentation
- Roll-out and KPI tracking
workflow
Lean + real automation
Map current → AI analysis → kill steps + automate + doc → roll-out → KPI tracking.
scalor.operacoes/processos
serviceDetail.livev2.026
types / cases
What we build in this area
Client onboarding
From contract to first value, automated.
Month-end close
From 5 days to 1 day.
Approvals
Approval workflows in tools, not email.
Hiring
ATS, screening, scheduling, communication.
stack
Tools and technology
We're not married to any. We choose the best one for the problem.
NotionLucidchartMiron8nOpenAILoomLinear
questions
Frequently asked questions
How long does it take?+
Mapping: 2 weeks. Redesign + automation: 4-8 weeks per process.
Will the team resist?+
We involve them from the start. Those who use it, design it.
How do you measure success?+
Before/after KPIs: time, errors, cost.