operations / docs
Documentation Live Operations..
Internal wiki generated and updated based on real conversations, recordings, and processes. No need to write it manually.
the problem
Internal documentation is always outdated. No one writes it. Knowledge walks out the door. Knowledge is lost. Onboarding new hires is painful.
What we do
- Automatic capture from calls (Loom, Fathom, Whisper)
- AI-powered knowledge structuring
- Always up-to-date wiki (Notion, Confluence)
- Internal semantic search
- Onboarding programs based on the wiki
workflow
Self-writing wiki
Sources (recordings, chats, processes) → AI extraction → write + structure → published wiki.
scalor.operacoes/documentacao
serviceDetail.livev2.026
types / cases
What we build in this area
Internal wiki
Everything the team needs to know, in one place.
SOPs
Standardized operating procedures.
Onboarding tracks
Programs for new employees.
External knowledge base
For customers, with AI search.
stack
Tools and technology
We're not married to any. We choose the best one for the problem.
NotionConfluenceLoomOpenAIClaudeWhispern8n
questions
Frequently asked questions
Which tool?+
Notion for most. Confluence for enterprise.
Who reviews?+
Owner per area. System alerts when something changes.
Recordings privacy?+
All internal. Zero-retention models.